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ISTQB® CTEL - Improving the Test Process - Implementing Test Process Improvement


The ISTQB® Expert Level Improving the Test Process (CTEL-ITP) certification comprises 2 parts: 'Assessing the Test Process' and 'Implementing Test Process Improvement'. Note that separate certification exams are provided for each part, and both parts must be achieved to gain full certification in CTEL-ITP. An Expert Level certificate is valid for 7 years.

The ISTQB® Improving the Test Process - Implementing Test Process Improvement (CTEL-ITP-ITPI) helps prepare individuals to fulfill the specific expert role within their organization or project, and more specifically to ensure that the implementation of test process improvements within their organization or project takes place effectively and stands the best chance of success. It covers the improvement process, organization considerations, change management, and success factors.

For Part 2 of the CTEL-ITP certification, refer to CTEL-ITP-ATP.


Business Outcomes

The expert test process improver can perform each of the following tasks:

  • Lead programs for improving the testing process within an organization or project and can identify and manage critical success factors;
  • Take appropriate business-driven decisions on how to approach improvement to the test process;
  • Assess the current status of a test process, propose step-wise improvements, and show how these are linked to achieving business goals;
  • Set up a strategic policy for improving the testing process and implement that policy;
  • Analyze specific problems with the test process and propose practical solutions;
  • Create a test improvement plan that meets business objectives;
  • Develop organizational concepts for improvement of the test process, which include required roles, skills, and organizational structure;
  • Establish a standard process for implementing improvement to the test process within an organization;
  • Manage the introduction of changes to the test process, including cooperation with the sponsors of improvements;
  • Understand and effectively manage the human issues associated with assessing the test process and implementing necessary changes.


The Expert Level certification is aimed at those who have already achieved an advanced point in their software testing careers and wish to develop their expertise in a specific area further.


To obtain Expert Level certification, candidates must have:

  • the Certified Tester Foundation Level (CTFL) certificate
  • the Advanced Level Test Manager (CTAL-TM) certificate
  • passed the Expert Level Exam
  • at least 5 years of practical testing experience
  • at least 2 years of industry experience in the specific Expert Level topic

Fazer download do syllabus para esta certificação ou ver os exemplos de exame.

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