iSAQB CPSA-A SOFT

Description

Attending the iSAQB® CPSA-A Soft Skills for Software Architects (SOFT) course gives participants 30 Communicative Competence (CC) points towards the 70 points required for eligibility to take the iSAQB CPSA-A exam with Brightest. It is important to remember that as part of the 70 points required to take the iSAQB CPSA-A exam with Brightest, you will need at least ten competence points in each of the following areas: 

• Technical Competence (TC)
• Methodological Competence (MC)
• Communicative Competence (CC)

Accredited iSAQB® SOFT - Soft Skills for Software Architects (CPSA-A) training is based on the current iSAQB® curriculum:

Part 1 - Basics of communication models and types

• Your assumptions regarding how communication works
• Situations where communication works and where it fails
• Your strengths and weaknesses in concrete communication situations
• Knowing what you want to improve upon

Part 2 - Individual and group discussions

• Situations in which participants engage in one-on-one or group conversations
• Different presentation techniques that are suitable for the respective situation

Part 3 - Visualization techniques

• Dealing with whiteboards, flipcharts, meta plan boards, and cards
• What exactly is used in practice
• When is visualization worthwhile

Part 4 - Facilitation techniques

• Experiences with moderation situations
• Further reading

Part 5 - Basics of conflict management

• Most important for the software architecture working context
• Conflict situations and those involved (e.g., department/development, development/operations, development/support, etc.) 
• The stages of the conflict, according to GLASL (Glasl’s model of conflict escalation)
• Responsible conflict resolution methods 
• Ways of delegation and escalation

Part 6 - Reflection techniques

• The need to reflect
• Situations in which the participants themselves received or gave feedback