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ISTQB CTAL-TM

ISTQB® CTAL - Test Manager (Version 3.0)

Descrição

A certificação ISTQB® Advanced Level Test Management (CTAL-TM) fornece o conhecimentos e as competências para gerenciar todas as atividades de teste ao longo do ciclo de vida de desenvolvimento de software. Ela abrange todos os aspectos, desde a concepção de uma abordagem de teste adequada para o projeto, com base na estratégia de teste organizacional, até a formação de uma equipe de teste ou competências de teste para concluir os testes necessários.

 

Capítulo 1: Gerenciamento das atividades de teste

  • O Processo de Teste
    • Resumir o planejamento do teste
    • Resumir o monitoramento e o controle do teste
    • Resumir a finalização do teste
  • O contexto de testes
    • Comparar por que diferentes participantes estão interessados em testes
    • Explicar por que o conhecimento dos participantes é importante no gerenciamento de testes
    • Explain testing in a hybrid software development model
    • Summarize test management activities for various software development lifecycles
    • Compare test management activities at various test levels
    • Compare test management activities for various test types
    • Analyze a given project and determine test management activities that emphasize test planning, test monitoring, and test control
  • Risk-Based Testing
    • Explain the various measures that risk-based testing takes to respond to risks
    • Give examples of different techniques a test manager can use for identifying risks related to product quality
    • Summarize the factors that determine the risk levels related to product quality
    • Select appropriate test activities to mitigate risks according to their risk level in a given contextDifferentiate between heavyweight and lightweight examples of risk-based testing techniques
    • Give examples of success metrics and difficulties associated with risk-based testing
  • The Project Test Strategy
    • Explain typical choices for a test approach
    • Analyze an organizational test strategy and the project context to select the appropriate test approach
    • Use the S.M.A.R.T. goal methodology to define measurable test objectives and exit criteria
  • Improving the Test Process
    • Explain how to use the IDEAL model for test process improvement on a given project
    • Summarize the model-based improvement approach to test process improvement and understand how to apply it on a project context
    • Summarize the analytical-based improvement approach to test process improvement and understand how to apply it on a project context
    • Implement a project or iteration retrospective to evaluate test processes and discover testing areas to improve
  • Test Tools
    • Summarize the best practices for tool introduction
    • Explain the impact of different technical and business aspects when deciding on a tool type
    • Analyze a given situation to create a plan for tool selection, covering risks, costs, and benefits
    • Differentiate among the stages of the tool lifecycle
    • Give examples for metric collection and evaluation by using tools

Chapter 2: Managing the Product

  • Test Metrics
    • Give examples of metrics to achieve the test objectives
    • Explain how to control test progress using test metrics
    • Analyze test results to create test reports that empower stakeholders to make decisions
  • Test Estimation
    • Explain the factors that need to be considered in test estimation
    • Give examples of factors that may influence test estimates
    • Select an appropriate technique or approach for test estimation for a given context
  • Defect Management
    • Implement a defect management process, including the defect workflow, that can be used to monitor and control defects
    • Explain the process and participants required for effective defect management
    • Explain the specifics of defect management in Agile software development
    • Explain the challenges of defect management in hybrid software development
    • Use the data and classification information that should be gathered during defect management
    • Explain how defect report statistics can be used to devise process improvement

Chapter 3: Managing the Team

  • The Test Team
    • Give examples of typical skills needed by test team members within four areas of competence
    • Analyze a given project context to determine required skills for test team members
    • Explain typical techniques for skill assessments for test team members
    • Differentiate between the typical approaches for developing skills of test team members
    • Explain skills required to manage a test team
    • Give examples of motivating and hygiene factors for test team members
  • Stakeholder Relationship
    • Give examples for each of the four categories determining the cost of quality
    • Apply a cost-benefit calculation to estimate the added value of testing for stakeholders

 

Business outcomes

Holders of the ISTQB® CTAL Test Manager certificate can…

  • Apply test management processes established for the project team or test organization to manage testing in various software development projects.
  • Identify test stakeholders and software development lifecycle models relevant to a given context.
  • Organize risk identification and risk assessment sessions within any software development lifecycle and use the results to guide testing to meet the test objectives.
  • Define a project test strategy consistent with the organizational test strategy and project context.
  • Continuously monitor and control testing to achieve project goals.
  • Assess and report test progress to project stakeholders.
  • Identify necessary skills and develop those skills within your team.
  • Prepare and present a business case for testing in different contexts that outlines the costs and expected benefits.
  • Lead test process improvement activities in projects or software development product streams and contribute to organizational test process improvement initiatives.
  • Plan the test activities, including the required test infrastructure, and estimate the effort required to test.
  • Create defect reports and a defect workflow suitable for a software development lifecycle.

In general, an Advanced Test Manager is expected to have acquired the necessary skills to enable further development at the Expert Level in the areas of test management and improving the test process.

Público-alvo

This Advanced Level qualification is aimed at anyone involved in software testing management. This includes people in roles such as testers, test consultants, test managers, user acceptance testers, scrum masters, project managers, or product owners. This Advanced Level Test Management qualification is also appropriate for anyone who wants an advanced understanding of software testing, such as project managers, quality managers, software development managers, business analysts, IT directors, and management consultants. Holders of the Advanced Level Test Management Certificate can go on to the ISTQB® Expert Level software testing qualifications. The ISTQB® Certified Tester Advanced Level – Test Manager or Test Management certificate is valid for life and does not require renewal. The certificate is recognized internationally and demonstrates the candidates’ professional competence and credibility in test management.

Requisitos

  • Have successfully passed the ISTQB® CTFL Certification exam and hold the certificate.
  • Sufficient relevant working experience in the Software Testing industry, generally at least 18 months. 

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